General tips for everyday life

Here some of the most basic tips for everday life in Jena are listed.

Bank account

If you are coming to Germany for a long time, it is necessary and practical to open a bank account. Requirements for setting up an account vary between the different providers, but their services are basically similar. It is often worth comparing costs for transferring money and using credit cards. In Jena, there are various different providers. Here is an (incomplete) selection.

Electricity and water

The main city supplier for power, gas, water and heating is “Stadtwerke Jena-Pößneck” which has also added two eco-friendly power products to its range. To register, please go to the customer service office at Grietgasse 4, from Monday to Friday, 8 am to 6 pm.Of course, there are other providers in Jena whose services you can make use of.

A German post-box is yellow A German post-box (Foto: © wrw / PIXELIO)

Deutsche Post

The main post office (Engelplatz 8) is open Mondays to Fridays from 9 am to 6.30 pm and Saturdays from 9 am to 1 pm. The price within Germany is € 0.55 for standard letters and € 0.45 for postcards. Otherwise, prices vary for Europe and the rest of the world; please enquire at the post office. There is a stamp machine outside the building; otherwise, stamps can only be bought in the post office. In Germany, post-boxes are yellow with a black bugle; they can be found in all the city zones. The €5 or €10 phonecards which can be bought at post offices are used for telephoning from phone boxes, although there are fewer and fewer coin-operated boxes.
Of course, there are other services apart from Deutsche Post which you can use to send letters and parcels.

Local public transport (JeNah, DB, fares)

In Jena, “JeNah” ensures you reach your destination on public transport: both rail and bus. A single ticket costs €1.70 for an adult and €1.20 for children. There are no fare zone restrictions. For further information, please go to

Organic Biotonne bin Organic Biotonne bin
(Foto: KSJ)


In Germany, several types of household waste are sorted and disposed of in different ways. The following are separated: organic waste (including all types of animal or plant waste which can be broken down by microorganisms, soil-dwelling organisms or enzymes), which is put in the organic Biotonne bin; waste paper (which is recycled); the “yellow sack” or “yellow bin” (plastic, metal or composite packaging marked with the dual-system “green dot”, a circle enclosing two arrows), waste glass (glass used in packaging, collected for recycling) and residual waste (waste which does not fit into the other categories). Organic waste is collected in brown wheelie bins and collected by the waste removal service; waste paper is put in specially provided containers or bins; the “yellow bin” is also collected by the municipal waste removal company, and bottle banks are often found near waste paper and "yellow bins". Residual waste goes in the black bin.There are also less frequent collections of old clothing and bulky waste.

Shopping – opening hours

In general, large supermarkets and shopping centres open from 9 am to 8 pm Mondays to Fridays. Some markets also open on Thursdays and Fridays until 10 pm. On Saturdays you can generally shop until 4 pm or 8 pm. On Sundays and public holidays, the shops are closed, except on official Sunday opening days.

German public telephone German public telephone (Foto: © Andreas / PIXELIO)

Public telephones

In Germany, coin-operated phone boxes are becoming increasingly rare. More boxes can be found which work with phone cards. You can buy these cards from the post office or newsagents’ and tobacconists’ shops.


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Further Information
Deutsche Post (German Mail)
Stadtwerke Jena-Pößneck (Electricity and water)
JeNah (local public transport)
Deutsche Bahn (German rail)